Vigente.
Mojácar Council has launched “Mojácar Responde,” (Mojácar Responds) a new mobile application designed to improve communication between residents and municipal services. This tool allows residents to easily report issues related to beaches, cleaning, street furniture, and other public services.
Available free of charge on Google Play and App Store, the app also offers access to useful information about municipal services, as well as data on weather and bathing conditions at the municipality's beaches. All of this is presented through an intuitive and easy-to-use interface.
In addition to facilitating communication with residents, “Mojácar Responde” includes an internal platform for the technical management of incidents. This tool enables municipal workers to receive notifications, record completed tasks, attach graphic documentation, and leave a record of the final status of each intervention. The system incorporates statistics modules, a viewer for geolocated incidents, filtered queries, a clock-in control for cleaning staff and a professional web platform (PGSU) with restricted access based on user profiles.
The Mayor of Mojácar, Francisco García Cerdá, highlighted that “this advancement represents a firm step towards a more accessible, modern, and efficient Local Council. We want citizens to feel heard and to have a useful, simple, and direct tool at their fingertips to improve their surroundings.”
“Mojácar Responde not only improves the internal management of services but also reinforces the image of a municipality committed to quality, sustainability, and the experience of our visitors. It is something new, easy, and convenient, both for residents and for those who enjoy Mojácar.”
With this initiative, Mojácar Council reinforces its commitment to the continuous improvement of public services, backing modernisation, efficiency, and greater accessibility for its residents.
To start using it, citizens only need to download the "Mojácar Responde" app, register as a user and select the option corresponding to the service they wish to communicate or consult.
